{"id":13257,"date":"2024-02-13T16:20:14","date_gmt":"2024-02-13T15:20:14","guid":{"rendered":"https:\/\/tandemfliegenchiemgau.de\/q-a\/frequently-asked-questions-purchasing-or-redeeming-your-voucher\/"},"modified":"2024-07-09T09:39:39","modified_gmt":"2024-07-09T07:39:39","slug":"frequently-asked-questions-purchasing-or-redeeming-your-voucher","status":"publish","type":"page","link":"https:\/\/tandemfliegenchiemgau.de\/en\/q-a\/frequently-asked-questions-purchasing-or-redeeming-your-voucher\/","title":{"rendered":"Frequently asked questions &#8211; purchasing or redeeming your voucher"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_057801f8 height_huge color_secondary with_img parallax_ver\"><div class=\"l-section-img\" role=\"img\" aria-label=\"FAQ Fragen Antworten Bestellungen Gutschein Flugticket Panorama Thermikflug Chiemsee\" data-img-width=\"1820\" data-img-height=\"2275\" style=\"background-image: url(https:\/\/tandemfliegenchiemgau.de\/wp-content\/uploads\/2024\/04\/FAQ-Fragen-Bestellungen-Gutschein-Flugticket-Panorama-Thermikflug-Chiemsee.jpg);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_3 icon_atleft\" href=\"https:\/\/tandemfliegenchiemgau.de\/en\/q-a\/\"><i class=\"far fa-arrow-left\"><\/i><span class=\"w-btn-label\">back<\/span><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div data-us-scroll=\"{&quot;from_initial_position&quot;:&quot;0&quot;,&quot;start_position&quot;:&quot;0%&quot;,&quot;end_position&quot;:&quot;100%&quot;,&quot;delay&quot;:&quot;0.1s&quot;,&quot;translate_y_direction&quot;:&quot;up&quot;,&quot;translate_y_speed&quot;:&quot;0.3x&quot;}\" class=\"wpb_text_column us_custom_d16a046a has_text_color has_scroll_effects has_translate_y\"><div class=\"wpb_wrapper\"><h1>Questions about <span style=\"color: var(--color-content-link);\">orders &amp; vouchers<\/span> <\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><section class=\"l-section wpb_row us_custom_e11ab399 height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row FAQ via_grid cols_1-2 laptops-cols_2-3 tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:0px;\"><div class=\"wpb_column vc_column_container us_custom_388bc0d4 type_sticky\"><div class=\"vc_column-inner\"><h3 class=\"w-text us_custom_2b185961\"><span class=\"w-text-h\"><span class=\"w-text-value\">Order, purchase &amp; payment of your voucher<\/span><\/span><\/h3><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_8dea6749\"><div class=\"wpb_wrapper\"><p>Answers to my order of the voucher. Or, how does an order process work or how is the order process for an express voucher? You can find all this here. However, if you don&#8217;t get your questions about our tandem flight experience answered, send us a message in the <a href=\"https:\/\/wa.me\/+491746044222?text=Ich%20habe%20habe%20eine%20Frage%20wegen%20einem%20Tandemflug%20Gutschein.\">WhatsApp<\/a> chat or an email at <a href=\"mailto:fliegauf@tandemfliegenchiemgau.de\">fliegauf@tandemfliegenchiemgau.de<\/a>. You can reach us by phone on <b><a href=\"tel:00491746044222\">+ 49 174 60 44 222<\/a><\/b>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:2.5rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"n056\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n056\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How can I pay for Tandemfliegen Chiemgau<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n056\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>After submitting the order form, we will send you an e-mail containing the account details for payment. Please also check your spam folder. <b>Payment after the tandem flight<\/b> <i>only takes place<\/i> <i>after<\/i> the flight has been completed, after which you can conveniently pay your pilot on site in cash, by card or PayPal.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q2b7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q2b7\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How do I know that the order for a voucher has been received?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q2b7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you order by standard shipping or Express Print@home voucher, you will first receive an order confirmation with the payment options by e-mail. Please also <strong>check<\/strong> your <strong>spam and advertising folders<\/strong> (e.g. Outlook, GMX, Googlemail, Smartphone.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"l514\"><button class=\"w-tabs-section-header\" aria-controls=\"content-l514\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Why don&apos;t I get a discount when I buy several vouchers?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l514\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>It is our conviction that we do not offer a discount on tandem flights, because we attach great importance to the quality of our service. This includes individual service for every single customer, the highest quality equipment, fun and time spent with you. Time for a vacation, time for things that take you away from everyday life. This is what we offer you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r758\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r758\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Why do children pay the same price as adults?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r758\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We make no distinction for our passengers. No matter whether you are an adult, child, teenager or someone with physical limitations. Every passenger receives the same attention, safety, time and flight quality. <span class=\"Apple-converted-space\"> <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h937\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h937\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">When will I receive my invoice?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h937\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The invoice will be sent to you when you receive the voucher. If your billing address is different, we will send you the invoice as a PDF by e-mail.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"eb8d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-eb8d\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How much does a paragliding tandem flight experience voucher cost?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-eb8d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>A voucher for a <a href=\"\/?p=11142\">Chiemgau Classic Flight<\/a>, known as an Early Bird, is available from just \u20ac 140. All other flight types differ from the flight route and flight time.<span class=\"Apple-converted-space\"> <\/span> You can find the prices for the respective flight offer here under <a href=\"\/?page_id=11183\">Flights  Prices<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ed60\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ed60\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can this Tandem voucher for \u20ac 35 be recognized as a business expense?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ed60\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>According to \u00a7 4 para. 5 EstG, donations and gifts to third parties are deductible as business expenses up to an amount of \u20ac 35.00 per person and calendar year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vfad\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vfad\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can the billing address be different from the delivery address for the voucher?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vfad\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, that&#8217;s not a problem. Please enter the delivery address for the voucher in the additional message section of the order form. It is no longer possible to change your address once you have sent a letter or express delivery.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p191\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p191\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can I also buy the experience voucher for a group tandem flight?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p191\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>It is possible to order a group voucher. These are either possible as a value voucher or by adding the quantity to the shopping cart. Group size is limited to 8 participants.<span class=\"Apple-converted-space\"> <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x3d4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x3d4\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Do you offer payment by installments for a tandem flight experience voucher?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x3d4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No, we do not offer installment payments or deferred payments.<span class=\"Apple-converted-space\"> <\/span> Payment must be made within 8 days of receipt of the invoice.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i5ad\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i5ad\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can I pick up the voucher in person?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i5ad\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You are also welcome to collect the voucher from us in person. Nevertheless, we need an order from you in advance via the homepage. For collection, please let us know the date and time of collection. Payment is in cash on site, company headquarters in Hub 5, 83209 Prien am Chiemsee.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r786\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r786\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How long do I have to pay my bill?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r786\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Once you have received the invoice, the outstanding amount must be paid within 8 days. The voucher is only valid after receipt of payment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x953\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x953\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">I have received a reminder or payment reminder?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x953\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>As soon as you receive a friendly payment reminder or overdue notice, you have exceeded the payment deadline. We therefore ask you to settle the outstanding amount by bank transfer within the next <b>3 working days<\/b>, stating the following reason for payment. If we do not receive payment by this date, the voucher and its validity will expire.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"eb9e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-eb9e\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">I need my voucher now and immediately, is that possible?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-eb9e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, that works. We also offer you our last-minute<span class=\"Apple-converted-space\">  <\/span><a href=\"\/?p=11538\">EXPRESS print@home voucher.<\/a> Select your flight, fill in the form and send it off. As soon as you have received the order confirmation, you can download the voucher as a PDF and print it out. <\/p>\n<h6><span style=\"color: var(--color-content-link);\">\u2192 Tip for printing: insert a piece of photo paper if you have one to hand.<\/span><\/h6>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_e11ab399 height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row FAQ via_grid cols_1-2 laptops-cols_2-3 tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:0px;\"><div class=\"wpb_column vc_column_container us_custom_388bc0d4 type_sticky\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_a78bdf0a has_text_color\"><div class=\"wpb_wrapper\"><h2>Redeem &amp; validity of your voucher<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_8dea6749\"><div class=\"wpb_wrapper\"><p>Answers to redeem my voucher. Or, the validity of a voucher. However, if you don&#8217;t get your questions answered about our tandem flight experience, you are welcome to send us an e-mail <a href=\"mailto:fliegauf@tandemfliegenchiemgau.de\">fliegauf@tandemfliegenchiemgau.de<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:2.5rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"o121\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o121\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How can I redeem my tandem flight voucher?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o121\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>You can easily redeem your tandem flight voucher at <a href=\"\/?page_id=12749\">Book a flight<\/a> Please complete the contact form in full and quote the voucher number. <\/p>\n<h6><span style=\"color: var(--color-content-link);\">This is the quickest way to find a suitable flight date:<\/span><\/h6>\n<ol>\n<li>First select your desired tandem flight.<\/li>\n<li>Opt for additional upgrades if you wish.<\/li>\n<li>Let us know on which day you would like to take off with us.\n<ol type=\"a\">\n<li>It is best to ask for several days to choose from in case the weather is not suitable.<\/li>\n<li>Requests at short notice are also possible. Please give us one week&#8217;s notice for your appointment during the peak season.<\/li>\n<\/ol>\n<\/li>\n<li>Enter your personal data.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d43f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d43f\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can I upgrade my voucher to a higher-value tandem flight?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d43f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>Can I upgrade my voucher to a higher-value tandem flight? Yes, you can upgrade your voucher at any time. Whether it&#8217;s a flight time extension or a photo  video service, you can also book a second person for a partner flight when requesting an appointment. <\/p>\n<h6><span style=\"color: var(--color-content-link);\">Your highlight:<\/span><\/h6>\n<p> If you book a partner double flight, you will have two pilots at your disposal.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m6ab\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m6ab\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How long is a voucher valid for?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m6ab\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>Our voucher is valid for 36 months from the date of purchase and cannot be extended. There may be a different validity period for sponsoring or promotional vouchers.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g8f3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g8f3\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How long is a promotional voucher valid for?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g8f3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>The promotion or sponsorship voucher is valid for one year from the date of issue.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lb09\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lb09\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Is a tandem flight voucher assignable?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lb09\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>Yes, our vouchers are freely transferable and are valid for 36 months. These vouchers can be redeemed for any paragliding tandem flight. I<b>f you have received a voucher<\/b>, we would ask you <a href=\"https:\/\/tandemfliegenchiemgau.de\/kontakt\/\">to contact us<\/a> to check the validity of the voucher.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vd41\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vd41\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">How do I recognize the validity of a voucher?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vd41\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can see the validity on your voucher on the right in the line, &#8220;valid until: &#8230;&#8221;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_e11ab399 height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row FAQ via_grid cols_1-2 laptops-cols_2-3 tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:0px;\"><div class=\"wpb_column vc_column_container us_custom_388bc0d4 type_sticky\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_a78bdf0a has_text_color\"><div class=\"wpb_wrapper\"><h2>Return &amp; exchange of vouchers<\/h2>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_8dea6749\"><div class=\"wpb_wrapper\"><p>However, if you don&#8217;t get your questions answered about our tandem flight experience, you are welcome to send us an e-mail <a href=\"mailto:fliegauf@tandemfliegenchiemgau.de\">fliegauf@tandemfliegenchiemgau.de<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:2.5rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"cc4a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cc4a\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Can I cancel and revoke my voucher order?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cc4a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>Yes, this is possible, here under the terms and <a href=\"\/?page_id=13269\"><b>conditions right of withdrawal 3.1<\/b><\/a> you will find our information on cancellation and revocation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"hedb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hedb\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">I have already canceled the purchase, when will the refund be issued?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hedb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>You can find all information about refunds under our <a href=\"\/?page_id=13269\">terms and conditions<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q0ed\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q0ed\" aria-expanded=\"false\"><h3 class=\"w-tabs-section-title\">Will I get a full refund?<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q0ed\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_4d299ef8\"><div class=\"wpb_wrapper\"><p>Yes, the full price of the voucher will be refunded as soon as we receive the return. If we do not receive a return, we reserve the right to charge an administration fee of \u20ac 6.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_custom\" style=\"height:5vh\"><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_footer-top\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_10efb962 us_animate_this\"><div class=\"wpb_wrapper\"><p><a href=\"mailto:fliegauf@tandemfliegen-chiemgau.de\">fliegauf@tandemfliegenchiemgau.de<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_5f95c302 us_animate_this\"><div class=\"wpb_wrapper\"><p>You just want to inform yourself about a paragliding tandem flight date or about a gift voucher or just get in touch with us personally? Then send us your message in the <a href=\"https:\/\/wa.me\/+491746044222?text=Ich%20habe%20habe%20eine%20Frage%20wegen%20einem%20Tandemflug%20Gutschein.\">WhatsApp chat<\/a> or an email to <a href=\"mailto:fliegauf@tandemfliegenchiemgau.de\">fliegauf@tandemfliegenchiemgau.de<\/a>. You can reach us by phone on <b><a href=\"tel:00491746044222\">+ 49 174 60 44 222<\/a><\/b>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n","protected":false},"excerpt":{"rendered":"backQuestions about orders &amp; vouchers Order, purchase &amp; payment of your voucherAnswers to my order of the voucher. Or, how does an order process work or how is the order process for an express voucher? You can find all this here. However, if you don&#8217;t get your questions about our tandem flight experience answered, send...","protected":false},"author":1,"featured_media":13913,"parent":12044,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13257","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ Questions Answers Paragliding voucher Chiemgau<\/title>\n<meta name=\"description\" content=\"FAQ Questions Answers about ordering - purchasing a paragliding voucher in Upper Bavaria. 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